Birthday Gift
I ordered these golf balls for my buddy for his birthday. I ordered them in the beginning of the month to ensure proper delivery for the 21st, so that he could play these golf balls during his birthday golf outting. Got them the Monday of the week of and they were the wrong golf balls...I emiled CS that night about the problem. I waited all day for response that never came. I called and they said they emailed me back. Never got it. Told them I needed them Friday, and they said would email me a tracking # to track them and if they wouldn't make it, call them
Back. Never got that email. I called back again and was told, I would get a call back from the guy taking care of it. I got an email instead, saying a rush order was sent so that they would get to me to on Friday because the original order won't make it by them. I never got an apology. 8 days later, I finally got the original order. The box was ripped because the guy that got my order, just wrapped the box in tape and didn't bother to rebox like I did for him. A shame I gave it one star because my friend was excited by what I got him.